Mobile App Privacy Policy

1. Data Controller

Your personal data may be processed by Konya Union of Chambers of Tradesmen and Craftsmen (KONESOB) as the data controller, within the scope of applicable data protection legislation, including Law No. 6698 on the Protection of Personal Data.

2. Data We Process

Depending on your use of the mobile application, the following categories of data may be processed:

• Identity and contact information such as name, surname, phone number, and email address provided by the user.
• Membership and transaction information such as chamber membership, applications, requests, notifications, and service usage records.
• Device and usage information such as device model, operating system, app version, session information, error logs, and security logs.
• Notification preferences, including mobile push notification permissions and user choices.
• Location data, only when a location-based feature is used and the user grants permission.

3. Purposes of Processing

• Providing and operating services offered through the mobile application.
• Managing applications, requests, announcements, news, and information processes.
• Improving user experience and performing technical error, security, and audit controls.
• Responding to lawful requests from authorized public institutions and authorities.
• Fulfilling legal obligations under applicable legislation.

4. App Permissions

The application may request permissions to send notifications or use device features such as file upload, camera, or location. These permissions are used only to operate the relevant feature. Users may change permission preferences from their device settings.

5. Sharing of Data

Your personal data may be shared with authorized public institutions, service providers, and business partners when necessary for legal obligations, service infrastructure, security, and technical support processes, subject to appropriate security measures.

6. Retention Period

Your personal data is retained only for the period required by the purpose of processing and applicable legal retention periods. When these periods expire, the data is deleted, destroyed, or anonymized.

7. Security

KONESOB applies administrative and technical measures to protect personal data against unauthorized access, loss, alteration, or disclosure. The application infrastructure is regularly reviewed and improved where necessary.

8. User Rights and Choices

You may contact KONESOB to request information about your personal data, ask for correction of inaccurate data, request deletion where applicable, withdraw optional permissions, or submit other privacy-related requests under applicable law.